Car Insurance Add-on “Agency Repair vs. Workshop Repair”
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Car Insurance Add-on “Agency Repair vs. Workshop Repair”

Car insurance can surely pay big repair bills and take the burden off your shoulders. Besides, you will have the choice between fixing your car damage after an accident in the agency or an authorized workshop. Generally speaking, buying car insurance in Saudi means that insurance would cover your car and take responsibility for the financial cost that arises in the event of car accidents. According to SAMA’, Car owners can expand comprehensive car insurance in Saudi for an additional premium to cover the following:

  • Renting an alternative car while insurance repairs the damaged insured car.
  • Roadside assistance service
  • Repairing damaged car at the agency or a workshop (also known as repair shop and garages)

No car insurance comparison is complete without considering the full details of each policy, like the type of repairs offered. Now, you might be wondering what type of repairs should you opt for? Agency repairs or workshop repairs. Worry not, we’ll help you understand the difference between the two options and what works best for you.  

What’s the Difference between Agency Repair and Non-Agency Repair in Comprehensive Insurance?

First, let’s explain how insurers cover the cost of repairs if you are in an accident. If your insured car is damaged in an accident -God forbids- the insurance company will not write you a cheque to cash out – in fact, the company would actually supervise the performance of repairs and pay the expenses themselves, offering the policyholder two options for repair:

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First: Agency Repair

Agency repair guarantees, that in the event of a car accident or other risks mentioned in the policy, the authorized agency of your car manufacturer will repair the insured car in their licensed workshops.

Most insurance companies deal with well-known car agencies to offer repair service at the car manufacturer’s licensed and authentic workshops. Saudis also refer to this option as garage repairs. Agency repairs are costlier, but also ensure the use of high quality and genuine spare parts.

Second: Authorized Workshop Repair

Whereas, authorized workshop repair guarantee, that in the event of a car accident or other risks mentioned in the policy, you will have a choice from a network of authorized and reputed workshops to repair the insured car. The list of authorized workshops or garages might differ from one insurer to another.

Agency Workshop Repair Vs. Authorized Workshop Repair

It goes without a saying, that repairing cars in the agency guarantees authentic spare parts and high maintenance. What’s more, qualified mechanicals will handle the repairs; since these people are trained by the car manufacturer, they know their cars best. Thus, they will be able to diagnose any car issue and give the best solutions. The only downside is agency repairs tend to be more expensive and you will have to pay extra to receive their services.

On the other hand, if you wish to lower your car insurance rates then choosing workshop repairs is a real bargain. Workshops offer low-cost services without compromising the quality of their services and the quality of spare parts used equally. Obviously, well-reputed car insurance companies choose their authorized workshop carefully based on the standard of work they offer. Otherwise, they will be risking losing their reputation and customers. As a matter of fact, many qualified mechanics, who previously worked in agencies’ workshops, establish their own workshops. In general, workshops are quicker than agencies when it comes to carrying out repairs. Nobody likes to wait!

Which type to opt for

Last but not least, here is wakeel’s rule of thumb to help you make a well-informed decision when it comes to choosing the location of repairs

  • If you have a brand new high-tech car, you should opt for comprehensive car insurance and choose to repair your car in the agency workshop for sure.
  • However, if your car is older than 5 years old or your car system is simple, then it’s best to save on insurance and opt for authorized workshop repairs. All you have to do is compare car insurance prices in Saudi online, and buy a proper car insurance policy from a licensed insurance company. This way you will have the luxury of choosing from a wide network of authorized and reputed workshops.