9 Najm online services ALL drivers in Saudi should check
Dealing with a car accident is one of the most stressful things a driver can experience. But in Saudi Arabia, Najm online services have made the process much easier. Now, you can handle everything from car accident to car insurance services online, without having to visit any branches or use a different app for everything.
🤔 What is Najm in Saudi Arabia?
Just moved to Saudi Arabia and already hearing the word “Najm” everywhere? For new residents, especially drivers, Najm is your first call after a car accident in Saudi Arabia!
Najm works with every car insurance company in Saudi Arabia. When there’s a car accident, their main job is to come to the scene and make an official report. They also have an easy-to-use app and website where you can file claims, check your no-claims discount (NCD), and do many other services.
👉 Tip: Always keep Najm’s number saved on your phone. It’s the first call you’ll need to make after an accident.
📞 Toll-free: 199033
💬 WhatsApp: 920000560
Najm online services
1. Accident reporting
This is Najm’s most recognized service. After a crash, you simply contact them. A Najm survery will come, assess the scene, and decide who’s to blame.
Through the app, you can:
- ✅ See how long it’ll take for Najm to arrive.
- ✅ Track Najm surveyor live location.
- ✅ Use the self-survey feature for minor accidents, so you don’t have to wait—just upload photos and fill out the details yourself.
2. accident updates & next steps
The “My Accidents” feature helps you:
- View accident details and reports.
- Track updates step by step.
- Know when your report is shared with the insurance company.
3. File car insurance claims
Once you’ve received your accident report, you can file an insurance claim directly through Najm’s app or website without having to chase down paperwork.
⚠️ Some car insurance companies, like Tawuniya and Takaful Al Rajhi, are not part of Najm’s claim submission system. To file a claim with these companies, you’ll need to go directly to their own apps or websites.
How to claim Al Rajhi Takaful insurance online
4. View your Taqdeer reports
After taking your car to Taqdeer appointment, the report will be sent back to Najm when it’s ready and you can check it out from there. The report shows the estimated cost to repair your car.
5. Get your car insurance details
This feature is very helpful if you have more than one car:
- Check if your car insurance is active or expired.
- See if your car is you have comprehensive or third party insurance.
- Find out which insurance company your car is insured with.
6. Dispute your liablity in the accident report
Don’t agree with the fault percentage stated in the report? Najm gives you the option to file a dispute and request a review of your case.
7. Check your no claim discount
With Najm online services, you can check your no-claims discount (NCD) percentage.
- This discount gets bigger each year you don’t have an accident. As long as you keep renewing insurance on all your cars on time.
8. Go back to your claims history
Najm keeps a record of all your past accidents and claims in one place.
9. Use Najm’s NRN service
This is one of Najm’s newest and most convenient services. With this service, you put Najm to repair your car after the accident, and they will:
- Take your car from the accident site to Taqdeer
- Submit the insurance claim for you.
- Take your car to the repair shop
- Deliver your car back to you after repairs.
Najm: the driver’s best friend in accidents
Without Najm, handling accidents would take a lot of your time, money, and peace of mind. But with its online services, the entire process is now smoother, faster, and easier than ever.
And to make things even easier, make sure you compare insurance prices online! Many insurance websites and apps are there to help you find the best deals from insurance companies in Saudi Arabia.
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